Jess's first date with Ben exceeded her expectations, but her life was cut short when she was hit by a car on the way home. Ben was left disappointed and confused when Jess didn't respond to his texts, assuming she was ghosting him. After her funeral, Jess surprisingly reappeared at her best friend Kara's home, but only Kara could see her. A spiritual coach, Chrissy, helps Kara uncover that love is holding Jess back, and they suspect it might be her brief connection with Ben. To their surprise, Ben can also see Jess. Together, they embark on a journey to help Jess find a way to move on.

Ghosting: The Spirit of Christmas
Tragedy strikes on a magical first date as a car accident takes the life of Jess, leaving Ben heartbroken and unaware of the strong emotions she had developed for him.