As Kate navigates the holiday season in London, she's struggling to find her place after a life-altering health crisis. She's become irresponsible and self-absorbed, exhausting her friends' goodwill and avoiding her overbearing mother. Working at a year-round Christmas store, Kate's boss, a woman who calls herself Santa, keeps her on due to past loyalty. Kate's true passion is musical theater, but her chutzpah-fueled delusions lead her to believe she'll succeed without effort. Her life changes when she meets Tom, who she initially rejects, but he persists and shows her a different side of London. As Kate develops feelings for him, she learns he's not romantically interested, and his true intentions are linked to his work at a homeless shelter. Can their bond grow stronger despite their differences?

Last Christmas
A struggling singer's fortunes take a dramatic turn after a chance meeting with a captivating stranger at a holiday-themed store where she's working as an elf.